Hi Vignesh,
Thanks for the quick reply.
Yes the application is registered and visible in the list of connections in SCC.
In SMP 2.3 SP04 please let me know whether [SUPDB synchronize]; download all the package data to device or we need to download it separately using synchronization group only?
Or will there be any problem with personalization key and because of that i am not getting data?
We used same personalization key and same package in SUP 2.1.2 and it was working fine in that.
Now after importing that package to SMP 2.3 workspace and after deploying it to SMP 2.3 SP04 server we are facing this issue.
Please help me on how to download the whole package data to device.