Hi Vernon
Strange but a few things to do / check
1) Assuming you are using VS 2010 or later, make sure you are using "SAP Crystal Reports, Developer Version for Visual Studio .NET", Service Pack 14.
2) For MS SQL make sure the following is true:
For OLE DB use:
MS SQL 2005 - OLE DB Provider
MS SQL 2008 - SQL Native 10
MS SQL 2012 - SQL Native 11
MS SQL 2013 - SQL Native 11
For ODBC use:
MS SQL 2005 - SQL Native
MS SQL 2008 - SQL Native 10
MS SQL 2012 - SQL Native 11
MS SQL 2013 - SQL Native 11
3) Enable "Verify on 1st refresh" option on the report.
4) See if the customer is willing to download CR 2013 designer and run the report there - before you do the updates in their environment. How does the report run in the designer on their site? CR 2013 eval can be downloaded from here:
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- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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