Hi,
License server name is always asked recently for this particular client PC. We checked that the b1-current-user.xml is empty.
According to this thread: https://scn.sap.com/thread/3334860 , here's what we did:
- Go to the directory C:\Program Files (x86)\SAP\SAP Business One\Conf
- Copy the file b1-current-user.xml and put it aside
- Go to the directory %USERPROFILE%\Local Settings\Application Data\SAP\SAP Business One
- Check the file b1-current-user.xml which is likely empty or wrong strings
- Rename the b1-current-user.xml file for backup
- Move the copied file into the directory.
It did solve the problem but it is always happening again lately.
Our server is always on and running and we never schedule for server restart. So, I don't think it is an issue with the license server.
What could be the other reasons? The user for this particular PC will turn on and leave SAP B1 running from morning until end of day. If the PC is set to "sleep" when it is left idle for a period of time, will this affect the b1-current-user.xml file too? Also, the user is also complaining that the PC keeps hanging a lot and she was not able to shut down the PC properly.
Version 9.1 PL04